Privacy Policy

General Information
Data protection is of great importance to Bärghuis Jochpass (hereinafter referred to as “we” or “us”). As a visitor to our website, you decide which personal data you wish to disclose to us. Please note, however, that by visiting our website and by receiving our newsletters, we obtain information that enables us to determine how visitors use our website and newsletters and which information and offers are of particular interest to them.

This Privacy Policy is primarily based on the requirements of the Swiss Federal Act on Data Protection (“FADP”), but also takes into account the EU General Data Protection Regulation (“GDPR”). The specific legal basis applicable to the processing of personal data depends on the individual circumstances.

Data Controller
The entity responsible for the processing of personal data is:

Bärghuis Jochpass
Jochpass 2222
6390 Engelberg
+41 41 637 11 87
info@jochpass.ch

Processing of Personal Data on Our Website
General Information
The processing of your personal data takes place where it is covered by your consent or where the processing of data is permitted by law. The legal basis for data processing may be the performance or initiation of a contract, your consent, a legal obligation, or our overriding legitimate interests.

We process data collected in connection with the operation of our website and our online presence.

General Data Processing
Personal data is processed for various purposes. As a general rule, we only process personal data when you contact us on your own initiative, for example when visiting our website, communicating with us by email, purchasing our goods and services, or subscribing to our newsletters or other information services. We primarily use this data to provide and further develop our services and website, for communication purposes (e.g. responding to enquiries), for customer acquisition and customer retention, and for advertising and marketing purposes (provided that you have given your consent or, as an existing customer, have not objected). In addition, we may use the data, for example, to protect and enforce our legal rights, to ensure the continued operation of our business, and to maintain the security of our IT infrastructure.

We process personal data that we receive from you or from involved third parties, or that we collect ourselves. For example, you or the persons concerned provide us with personal data when you contact us by email or via a web form, or when you enquire about or purchase our goods and services. If you register in person, make reservations via our website, or request information material or other services, we require certain personal information from you. This may include your name and contact details, as well as information about the role of the person concerned within the company or organisation for which you or the relevant contact persons work, or on whose behalf you or they contact us. We may also collect certain personal data ourselves, for example from public registers or websites.

If you provide us with personal data relating to third parties (e.g. your employees or other contact persons), it is your responsibility to inform these persons in general terms about the processing of their data by us or other external service providers.

We process personal data within our area of responsibility in Switzerland. However, we may transfer personal data to recipients (in particular our data processors, but also other third parties, authorities, etc.) who may process the data in other countries, including countries that do not provide a level of data protection comparable to that of Swiss law. In such cases, we will rely on consent or standard contractual clauses, or the transfer will take place where necessary for the performance of a contract or the establishment, exercise or defence of legal claims.

Cookies and Tracking
We use so-called “cookies” on our website. Cookies are small data files that a website can send to your browser in order to provide better support when using database-driven systems and to recognise your device when you access our website. You can configure your browser to notify you when you receive a cookie, to automatically reject cookies, or to store them only for as long as you remain on the website or keep your browser open. This allows you to decide for yourself whether or not to accept cookies. If you block cookies, certain functionalities of our website, such as language selection, shopping carts or ordering processes, may no longer function properly.

For the purpose of optimising our website and compiling statistics, we collect so-called tracking data, which provides information about users' browsing behaviour. Such tracking data, for example data collected through Google Analytics, does not allow us to identify individual users. No individuals can be identified based on this data alone.

Our websites use Google Analytics, a web analytics service provided by Google Inc. and/or Google Ireland Limited via google.com. Google Analytics uses cookies that enable an analysis of your use of our websites. Google Analytics is configured so that your IP address is shortened by Google within Europe before being transmitted to the USA, and all functions that would allow identification via a potentially existing Google account are disabled.

Based on our configuration of Google Analytics, we assume that the information we share with Google does not constitute personal data for Google. Nevertheless, we cannot exclude the possibility that Google may use this data for its own purposes, draw conclusions about the identity of visitors, create personal profiles, or link this data to the Google accounts of such persons. If you have a Google account, Google may therefore be able to identify you. The processing of your personal data by Google is then carried out under Google's responsibility and in accordance with Google's privacy policy.

You can prevent the collection of data generated by the cookie and relating to your use of the website, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at tools.google.com. Further information can be found at tools.google.com and on google.com under the general information regarding Google Analytics and data protection. The data is stored for 26 months and is then automatically and permanently deleted.

Google Maps
Our website integrates maps provided by Google Maps, a service operated by Google Ireland Limited. When you use Google Maps, Google processes and uses data relating to your use of the maps. This may include, in particular, your IP address and, depending on your browser settings, location data. You can accept or reject the use of Google Maps cookies at any time through the cookie settings. Google may also process this data for its own purposes, such as marketing and market research and the administration of its platforms, and acts as an independent data controller for these purposes. For further information, please consult Google's Privacy Policy at: https://policies.google.com/privacy?hl=de

Email Newsletter
If you wish to subscribe to the newsletter offered on our website, we require your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter.

We use this data exclusively to send the requested information. You may withdraw your consent to the storage of your data and email address and to their use for sending the newsletter at any time, for example by using the unsubscribe link included in each newsletter. Registration for our newsletter uses a so-called double opt-in procedure. This means that after registering, you will receive an email asking you to confirm your subscription. This confirmation is necessary to prevent anyone from registering using someone else's email address.

Newsletter subscriptions are logged. This includes storing the date and time of registration and confirmation, as well as the IP address. Changes you make to your stored data are also logged.

Social Media Platforms
We maintain profiles on social networks and other platforms operated by third parties, to which we provide links on our website. Through these platforms, we may receive data from you (e.g. when you communicate with us or comment on our content) and from the platforms themselves (e.g. statistics). The providers of these platforms may analyse your use of their services and process this data together with other information they hold about you. They may also process this data for their own purposes, such as marketing and market research and the administration of their platforms, and act as independent data controllers for these purposes. Please therefore consult the privacy policies of the respective platforms:

Facebook
Instagram
TikTok
LinkedIn

Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there and your IP address, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions.

Retention Period
We store personal data only for as long as is necessary to process services and contracts, as long as a statutory retention and documentation obligation exists, as long as we have an overriding private or public interest in doing so, or if storage is required for purely technical reasons (e.g., in the case of backups or archiving systems). If there are no legal or contractual obligations or technical reasons to the contrary, we will generally delete or anonymize your data after the storage or processing period has expired.

Your Rights
In particular, you have the right to information regarding the personal data stored about you and the purpose of the data processing, the right to rectification, as well as to deletion or restriction of the processing of your personal data, the right to object to the processing, the right to seek a legal remedy with a competent supervisory authority, and the right to data portability. For all inquiries regarding your rights or other questions, you can contact us by email at info@jochpass.ch or write to our postal address.

Furthermore, in so far as applicable to you, you have the right to lodge a complaint with the data protection supervisory authority at your place of residence, place of work, or the place of the alleged data protection violation. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC) (http://www.edoeb.admin.ch).

In case of doubt, we reserve the right to request proof of your identity when inquiries are made.

Please note, however, that conditions and exceptions apply to these rights. To the extent legally permissible or required, we may refuse requests to exercise these rights. For instance, we may or must retain or otherwise continue to process personal data for legal reasons within the scope of our statutory or contractual retention obligations, even despite a request to delete the personal data or restrict its processing.

You may revoke any consent granted for the processing of personal data at any time with effect for the future. Please note that the revocation only takes effect for the future. Processing that took place before the revocation is not affected by it.

Image and Video Recordings
Visitors agree that image, audio, and video recordings of their person may be made. These may be used for promotional purposes. Wherever possible and upon express request, privacy will, of course, be taken into account.

Changes
We reserve the right to unilaterally amend the content of this privacy policy at any time and without notice. It is therefore recommended that you consult our privacy policy regularly on our website.